Frequently Asked Questions

Please read through the FAQs BEFORE filling out an application for assistance.  Our application form will be posted soon.  In the meantime, email us to request an application.


I need help for my dog.  What services do you provide?

If your application is approved, we can provide the following services:  monthly food and treats; behavioral training; vaccinations; spay/neuter; some medical care and equipment such as leashes, collars, harnesses and crates.  Please note, all services are dependent on available resources - all services may not be available at all times.

I need to find a home for my dog.  Can you help?

We do not rescue or foster dogs.  We do not operate a kennel or shelter.  If you need to rehome your dog and live in the Greater Springfield MA area, please contact Dakin Humane Society at 413-781-4000 to arrange an appointment to surrender your dog.

I found a stray dog.  Can you help?

Again, we do not rescue or foster dogs.  If you found the dog in Springfield, Chicopee or Holyoke, please contact Thomas J. O'Connor Animal Control and Adoption Center at 413-781-1484.  Please note that Dakin Humane Society does not take stray animals.  If you found the dog in a city other than the ones listed earlier, contact your local animal control officer for assistance.

Do families have to live in certain areas of Western MA to receive assistance?

Yes.  We currently have resources and volunteers to serve families living in the following Western MA cities:  Agawam, Chicopee, Holyoke, Springfield and West Springfield.  If you are in need of a Kondo (dog house) we will consider special circumstances for towns outside these areas.

Are there income requirements to apply for assistance?

Yes, we can only take applications from families who are receiving some form of federal, state or local aid.  This includes food stamps, WIC, transitional assistance, fuel assistance, unemployment, disability (SSI or SSDI), Meals on Wheels and/or Mass Health/Medicaid.

I heard you give out dog houses.  How can I get one?

Please fill out the application for assistance.  We will contact you to discuss your dog's situation.  

Do you only help people with pit bull dogs?

No, we help all breeds of dog.  At times, due to funding restrictions, we may have a waiting list for new families.

Can you help my cat?

Unfortunately at this time we cannot assist cat owners.  In the Greater Springfield Area, we suggest contacting the following organizations:  Concerned Citizens for Animals and Homeless Cat Project

Can I report animal abuse/cruelty to your organization?

While we work closely with Animal Control Officers, please report all suspected cruelty/neglect to the MSPCA Law Enforcement division or your local Animal Control Officer.  We have relationships with ACO's in the towns of Agawam, Chicopee, Holyoke, Springfield, Southwick, and West Springfield.